Professional Profile

Value Offered:  Commitment and expertise in telecommunication, kitchen design and numerous other product solutions to manage and grow established customers, as well as develop prospects into new business.

Experience to know that customers want a sales representative to display good communication and presentation skills and organizations want this employee to utilize good negotiation and persuasion skills to close the sale. 

I bring these traits, along with integrity, to work with me everyday to overcome obstacles to success, process an order in its entirety and manage all the components necessary to turn this customer order into a healthy business relationship.

Objective:  Integrate myself into a company that has an established, team-oriented and customer-focused approach to business.

I will blend my progressive sales approach into your company’s existing environment and help increase your sales and customer satisfaction.

Relevant Skills: 

• Mainframe experience with real-time inventory visibility

• Internet and web-based applications

• MS Office Products
• Typing and Microcomputers
• Goal setting and sales quota management
• Bachelors of Business Administration from Grand Valley State University (1992)

• 20-20 Kitchen Design Software

• Telecommunication solutions packages (cabling and hardware)

• Math, communication and organizational skills

• Proven ability to learn complex product and service solutions, across numerous industries

Professional Accomplishments

Sales Specialist (Structured Cabling Systems)

·         Worked in account management and development, selling enterprise cabling and security solutions.  Achieved great strides with clients by visiting customer sites while proactively developing these accounts, building relationships, prospecting and providing superior customer service.

·         Strong interpersonal, communication and presentation skills, mixed with an extensive knowledge of telecommunications and structured cabling systems, aided me in managing approximately 75 customer accounts.

·         First years sales equaled $1.5 million.  Second year sales increased by 40%, to a little over $2 million.  The third year was on pace for $2.5 million in sales.

·         Proactively engaged in negotiations with one of our clients to bring our company a lucrative $1.5 million contract for dielectric, fiber optic cable.

·         Focusing on a company’s technologies and strengths, we developed portable, networkable, end-user work stations and integrated this into a complete office cubicle system to fit this client’s needs.

·         Aggressively worked to win a spec-driven contract with a hospital to provide all the structured cabling infrastructure for their numerous campuses.  These solutions included everything from the telecomm closets, traveling through the wiring backbone of the buildings and terminating into the end-user workstations.

Designer / Salesman (Kitchen and Bath – Builder and Retail Markets)

·         Prospect, via the telephone, to develop new business opportunities with contractors.  This process involves utilizing questions to identify, qualify and determine the needs of prospects, set appointments to meet in our showroom and visit sites to measure and plan their projects.

·         Engage builders, remodelers and homeowners to choose flexible solutions that meet virtually any budget.

·         A strong knowledge of sales techniques, combined with an understanding of the strengths, weaknesses, opportunities and threats presented by the competition and market, allows the organization to outperform its competitors and industry.

Designer Sales Specialist (Kitchen and Bath – Retail Market)

·         Well versed in the use of 20/20 kitchen and bath design software.  Developed in-depth experience selling many lines of cabinetry, countertops, value-added installed sales, appliances, plumbing fixtures and fireplaces.

·         Successfully focus on understanding our customers’ desires/needs and translating these into NKBA standards and the latest design trends and updates within the kitchen and bath industry.

·         Creatively make new strides in kitchen, bath and whole-house remodels, integrating with a communicative sales team that exceeded the departmental numbers of 2004 by approximately 30%.  Exceeded the departmental numbers of 2005 by approximately 50%.

·         Ranked within the top 10% of our district (Home Depot), with respect to sales dollars, for the last three (3) years.

·         Ranked amongst the top performers in our district (Home Depot) with regards to selling and orchestrating bathroom remodels.

·         Individual special order sales from the Muskegon Home Depot were approximately $200,000 per year.  Sales from the Grand Haven store increased by 50% to over $300,000.  Kitchen and bath sales for 2006 were approximately $400,000.

Work History

Designer / Salesman

Williams Kitchen & Bath    

Muskegon, MI

Oct. 2006 – Feb. 2007

Designer / Sales Specialist

Home Depot                             

Grand Haven, MI

Oct. 2002 – Oct. 2006

Designer / Sales Specialist

Lowe’s                               

Muskegon, MI

Sept. 2001 – Oct. 2002

Account Manager / Sales Specialist

Anixter, Inc.                              

Grand Rapids, MI

Nov. 1998 – Feb. 2001

Education

Bachelors of Business             Grand Valley State University                             December 1992

Administration (Marketing Emphasis)         Allendale, MI 

Interests and Activities

Playing the saxophone, golfing and bowling.

Current member in a local big band and the music ministry of my church.